Returns Policy

All our items are made and customised especially for you. For this reason  unfortunately we have a no returns policy. Our items are thoroughly checked before lovingly packaged to yourselves to ensure you will love your beautiful cuckoo and belle accessories.

All of our hair accessories cannot be returned due to hygiene reasons, therefore all our sales are final.

Personalised items cannot be refunded unless there is an error made on our behalf. Please make sure you double check all spellings/names are correct before submitting your order.

If however in the unlikely event any of your items should not arrive in pristine condition we would be happy to resolve this issue and the items should be returned within 14 days.The item(s) must be returned in an unworn condition and upon receipt of the item(s) a replacement or refund will be sent back to you. Any returns postage costs will also be refunded. Please send images of any faults to cuckooandbelle@yahoo.com upon receiving the item(s).

As we pride ourselves on perfecting each and every item we hope you will never have to check this section ;) 

Lots of love,

Cuckoo and Belle xx